This two-day virtual masterclass is designed exclusively for independent PharmaChoice Canada pharmacy owners who want to run their business with clarity, confidence, and intention. We’ll dive into the core pillars of successful ownership, from strategic planning and leadership to operational best practices, human resources, and patient loyalty. You’ll also explore pharmacy-specific growth strategies and learn how to make sense of your business data through simple, actionable reporting. Whether you're looking to strengthen your foundation or scale your practice, this workshop will leave you with the tools, insights, and mindset to lead on purpose and build a pharmacy business that works for you. This series will be held live September 17 & 18, 2025 | 9:30am - 4:00pm CST

  • Strategy & Sustainability

    Learn how to develop a practical, values-driven strategy that sets your pharmacy apart. We’ll explore differentiation, the role of sustainability, and how to align your business model with your long-term goals.

  • Leading Self & Others

    From burnout prevention to team development, this session helps you lead from your strengths. Learn how emotional intelligence and coaching mindsets can transform how you show up as an owner and leader.

  • Operational Best Practices

    We’ll dig into everyday pharmacy operations, from workflows and capacity to key policies and procedures, with a focus on improving efficiency without burning out your team.

  • Human Resources 101

    Gain confidence in managing people, culture, and compliance. We’ll cover hiring, tough conversations, team engagement, and how to foster a safe, inclusive work environment.

  • Project & Change Management

    Learn how to plan, lead, and execute new initiatives — whether it's a new service, a renovation, or a major shift in your business. We’ll share simple tools that bring structure to your ideas.

  • Patient Loyalty & Retention

    Explore what truly keeps patients coming back. You’ll learn strategies to create standout experiences and deepen trust with your community.

  • Pharmacy Growth

    Discover ways to grow your pharmacy without losing your soul. We’ll explore scalable services, organic marketing ideas, and how to confidently pursue smart, sustainable growth.

  • Pharmacy Metrics and Reporting

    Take the mystery (and misery) out of your numbers. This session shows you which reports matter, how often to review them, and how to use data to guide everyday decisions.

  • Strategic Networks

    Wrap up with ideas for collaboration, peer learning, and ongoing support within the PharmaChoice network.