Course Descriptions

Whether you're a pharmacist, dentist, veterinarian, or any other clinician, critical management and leadership skills will help you strengthen your practice so you can focus on better serving your community. Walk away with business knowledge, skills, confidence, and numerous supporting tools and templates to help you implement best practices in business and leadership in your practice. This series is held live, virtually, over 10 sessions. Each session is 2 hours. 10:00am – 12:00pm CST. Jan 14 ~ Jan 21 ~ Jan 28 ~ Feb 4 ~ Feb 25 ~ Mar 11 ~ Mar 18 ~ Apr 8 ~ Apr 15 ~ Apr 22

  • Module 1 - Strategy Development

    Learn about the strategy schools of thought, value-based healthcare, and the importance of differentiation in your practice. Walk away with an easy to implement strategic analysis framework you can use to build and implement a solid strategy in your practice.

  • Module 2 - Leading Self

    We have all heard the saying "You cannot take care of others if you do not take care of yourself first". In this workshop we explore ways to 'lead self' through purpose and strengths-based leadership, how to maximize productivity, stay engaged in your work, and avoid burnout.

  • Module 3 - Sustainability in Business

    Businesses and practices in Canada are being judged on more than just their bottom line, products, and services. We will explore the concept of quadruple bottom line (people, planet, profit, and purpose) as it relates to clinical practices and community-based businesses. Explore ways you can become more socially sustainability and adopt corporate social responsibility practices.

  • Module 4 - Project Management

    Whether launching a new service or undergoing a renovation - learn how to use project management skills and frameworks to help ensure your projects are a success! Develop confidence across ten key project management knowledge areas including risk and quality management and walk away with tools to support your next project!

  • Module 5 - Strategic Partners and Networks

    Explore partnerships, alliances, interprofessional practices, techniques for practice-based best practice sharing, and community engagement. Learn the benefits and strategies around building a personal advisory board and how to create your custom networking plan.

  • Module 6 - Leading Others

    Dive into theory and best practices in collaborative leadership, mentorship, and coaching in healthcare. Engage in active learning and take away tools and techniques to adopt a coach approach in your workplace. Each participant will receive a personal EQi-2.0 Emotional Intelligence Report and an hour of one on one follow up coaching with a certified coach to set you on a transformative leadership path.

  • Module 7 - Operational Best Practices

    Operations encompasses the day to day activities that make your practice's strategy come to life. We will cover best practices in operational efficiency, capacity, processes, key policies and procedures, and more!

  • Module 8 - Patient Loyalty and Retention

    Gather best practices in patient retention and loyalty and learn to assess patient relevancy and value. We share techniques and strategies to ensure exemplary patient experiences exist in your practice.

  • Module 9 - Metrics and KPIs

    Explore the metrics and key performance indicators every practice owner should measure, review, and act upon. We cover qualitative and quantitative metrics and the analytical strategies and tools you can use to track and review important metrics in your business.

  • Module 10 - Human Resources 101

    A packed introduction to key human resources practices every practice owner should adopt. This session is complete with info, tools, and techniques on organizational culture, equity, diversity and inclusion, employee engagement, managing people, navigating difficult conversations, and implementing physical and psychological health and safety standards in your practice.

Course curriculum

    1. Welcome

    2. Biography

    1. Module 1 - Strategy Pre-Work

    2. Strategy Schools of Thought

    3. Module 1 - Strategy Workbook

    4. Strategy Slides

    5. Where Good Ideas Come From

    1. Module 2 - Leading Self Pre-Work

    2. Ted Talk - Elizabeth Gilbert: Success, failure and the drive to keep creating

    3. Module 2 - Leading Self Workbook

    4. Leading Self Slides

    5. Playing to Your Strengths Reading

    6. Task Management Tool

    7. Weighted Decision Making Tool

    1. Module 3 - Sustainability Pre-Work

    2. Do You Know All 17 SDGs?

    3. Read more about the SDGs here

    4. Module 3 - Sustainability Workbook

    5. Sustainability Slides

    6. UNDRIP

    7. UNDRIP Business Reference Guide

    8. TRC

    9. Samyra's 'Volunteer Days' Video

    10. Links

    11. Greystone Bakery Video

    12. China Blue Jeans Video

    13. Tracking Your Plastic Video

    1. Module 4 - Project Management Pre-Work

    2. Module 4 - Project Management Workbook

    3. Project Management Slides

    4. Expanded Project Management Workshop Workbook

    5. Impact and Probability Tool

    6. RACI Chart Sample

    7. Requirements Traceability Matrix

    8. Sample Gantt Chart

    9. Stakeholder Database

    10. Weighted Decision Making Tool

    11. Work Breakdown Structure Template

    1. Module 5 - Strategic Networks Pre-Work

    2. Ted Talk - Adam Grant: Are you a giver or a taker?

    3. Module 5 - Strategic Networks Workbook

    4. Strategic Networks Slides

    5. Networking Tracker

    6. Link - Doing Business in Canada: Competition & Antitrust Law

    7. Link - Wage Fixing

    8. Competition Act Wage-Fixing and No-Poaching Law

About this course

  • $1,495.00
  • 83 lessons
  • 0 hours of video content

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