In this session you will ... Understand key contributors to conflict in the workplace. Learn tools to effectively communicate. Assess your skills to manage and resolve conflict. Introduction to a crucial conversation and the roadmap to mastery.

    1. Part 1 of 3: Intro and Understanding Conflict

    2. Part 2 of 3: Effective Communication

    3. Part 3 of 3: Mastering Crucial Conversations

    4. Quiz - Conflict Resolution & Effective Feedback

    5. Workbook - Conflict Resolution & Effective Communication

    6. Copy of Workshop - Conflict Resolution & Effective Communication

About this course

  • $49.00
  • 6 lessons
  • 0.5 hours of video content